Feedback on Service Is Easy And Essential

By Pete Jacobs, V.P. of Operations Since the summer of 2015, the Service Department has employed an auto email process that confirms a service appointment has been requested and scheduled, when a technician was dispatched to the site, including their photo, and when the service has been completed. As you may know, other helpful information is contained on the form, …

22nd Annual JMG Benefit Golf Tournament To Be Held May 17

The 22nd Annual JMG Benefit Golf Tournament, with all proceeds going to the Boys & Girls Clubs of Huntington Valley, will be held on Wednesday, May 17th at Mile Square Golf Course in Fountain Valley. Pacific Premier Bank will be the Host Sponsor for the fifth year – ensuring that there will be a great turnout with the usual complement …

Samsung Names JMG Dealer-of-the-Year

Hanwha Techwin America, formerly known as Samsung Techwin, presented JMG with its highest dealer honor, during its annual STEP Partner Summit held on March 7. A leading supplier of advanced video surveillance solutions for IP-video, analog and hybrid systems, Hanwha has nearly 600 distributors in the U.S. According to Hanwha’s Regional Sales Manager Marco Sanchez, JMG was recognized as Dealer-of-the-Year …

Reducing Cyber Security Threats Was Subject of JMG March Seminar

As if taken from today’s headlines, guests at JMG’s March seminar learned how cyber attacks occur and what can be done to reduce or eliminate their threat at a workplace. Tom Rice, Senior Executive V.P. and Chief Operating Officer, and Rudy Ramirez, Pacific Premier Bank’s IT Director, provided the timely information, stating that cyber security threats are real, and they …

A Team Effort for 30 Years

by Ken Jacobs, President/CEO Mike and I teamed up 30 years ago to form JMG because we recognized the value of combining our talents to build a business. While I pursued marketing JMG, Mike’s dedication to service gave credibility to the promises made in the field. The teamwork continues. What started in my garage has been expanded to the six …

JMG Provides Spectra with the “Answers”

JMG’s legendary service is responsible for a high percentage of its business. That fact has been well-documented on these pages for more than two decades. Conversely, the bad service of its competitors has played a major role as well. Case in point is the securing of the Spectra Premium distribution center in Redlands by JMG’s Senior Sales Agent Greg Hanoian. …